Shipping policy
At Loopy Paws, we strive to provide fast, reliable, and cost-effective shipping for our wholesale customers. Below are the details regarding our shipping rules and costs.
Shipping Rates & Free Shipping Thresholds (Canada)
| Province | Free Shipping Minimum (CAD) | Shipping Cost Based on Order Quantity |
|---|---|---|
| British Columbia (BC) | $300 | $15 (for orders below 300 units) |
| Alberta/Saskatchewan (AB/SK) | $400 | - $25 (for orders below 300 units) - $30 (for 300-400 units) |
| Ontario/Quebec (ON/QC) | $600 | - $30 (for orders below 300 units) - $40 (for 300-400 units) - $50 (for 400-500 units) - $60 (for 500-600 units) |
| New Brunswick (NB) | $700 | - $35 (for orders below 300 units) - $45 (for 300-400 units) - $55 (for 400-500 units) - $60 (for 500-600 units) |
Shipping Rates (United States & United Kingdom)
| Order Quantity (Bags) | US Shipping Cost (CAD) | UK Shipping Cost (CAD) |
|---|---|---|
| 1-40 | $45 | $120 |
| 40-50 | $60 | $140 |
| 50-70 | $70 | $175 |
| 70-80 | $90 | $215 |
| 80-100 | $100 | $235 |
| 100-120 | $120 | $255 |
| 120-160 | $150 | $280 |
| 160-200 | $200 | $400 |
| 200-250 | $270 | $420 |
Shipping Rates (Netherlands & United Arab Emirates)
| Order Quantity (Bags) | Netherlands Shipping Cost (CAD) | UAE Shipping Cost (CAD) |
|---|---|---|
| 1-35 | $120 | $195 |
| 35-50 | $140 | $240 |
| 50-70 | $180 | $260 |
| 70-80 | $210 | $285 |
| 80-100 | $230 | $380 |
| 100-120 | $260 | $450 |
| 120-160 | $280 | $510 |
| 160-200 | $400 | $705 |
| 200-250 | $420 | $750 |
Additional Information
1. Processing Time
- Orders are typically processed within 3 business days (excluding weekends and holidays).
- Handmade or custom products may require additional processing time.
2. Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on your location and order weight.
- Estimated delivery times:
- Canada:3-8 business days
- USA: 5-10 business days
- International: Varies by country
- Please note that delivery times may vary due to carrier delays, holidays, or unforeseen circumstances.
3. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- If you do not receive tracking information within the estimated processing time, please contact us.
4. Lost, Delayed, or Damaged Shipments
- We are not responsible for shipping delays once the package has been handed over to the carrier.
- If your package is marked as delivered but you haven't received it, please check with your local post office or neighbors first. If the issue persists, contact the carrier.
- If your package arrives damaged, please email us within 2 days with photos of the product and packaging for assistance.
5. International Shipping & Customs
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• • International orders may be subject to customs delays.
For any questions or clarifications regarding shipping costs, please contact us at info@loopypaws.com.
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